FAQ
Images used on this website are the property of Alpha Beta Studio and must not be reproduced without expressed written permission. Any unauthorised reproduction will result in legal proceedings.
RETURNS
Although generally Alpha Beta Studio does not offer refunds please do inform us by email within 48 hours of receiving your artwork if for any reason you are unsatisfied with your purchase and we can work to resolve your concerns. If a refund is approved the artwork/s must be shipped and delivered to Alpha Beta Studio within 14 days of date of original delivery. Note; the customer is liable for all shipping costs associated with the return of the artwork/s.
SHIPPING & DELIVERY
Please allow 7-14 days for UK orders and 2-3 weeks for international, email directly for urgent delivery inquiries.
Unframed prints will be sent in a protective cardboard tube and can be sent internationally.
Framed prints will be packed in protective cardboard and boxed. Please note; framed prints can only be sent within the UK.
COLOUR REPRESENTATION
Although I endeavour to represent the truest colours of the actual artwork on screen, the nature of digital computer screens means colours may vary slightly.
GICLEE PRINTING
Giclee is a fine art printing process combining long lasting archival inks with high quality art paper achieving prints of superior quality, light fastness and deep vibrant colours.
PAYMENTS
All payments will be taken in GBP via Shopify.